When you meet someone for the first time, make eye contact. Give a firm handshake. (Note: This behavior is considered rude in certain Asian cultures. Be mindful and respectful of the customs of your management counterparts.)
If you are the host, be courteous. Offer coffee or refreshments.
If you are a guest, compliment the host on his office.
Smile when new people enter the room.
Maintain an erect carriage when you walk and when you speak to people.
STEP 2WHEN SPEAKING AS A LEADER…
Think about what you want to say and why. Itemize benefits and roadblocks. Consider ...
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