21

Coaching a poor performer

Managing and coaching a poor performer is challenging for any leader or coach, and is made even more difficult if the coachee is not aware that they are underperforming. There are some important elements to take account of when coaching someone who is not performing to their full capacity. In this short chapter we will highlight these and offer some ideas that will help you to deal with any coaching situation where underperformance is an issue.

Key considerations

When you are coaching someone for poor performance who is being termed a ‘poor performer’ it is worth considering the following questions:

  • Is the underperformance a one off?
  • Is the underperformance ongoing and part of a bigger issue?
  • Is the coachee aware ...

Get The Leader's Guide to Coaching & Mentoring now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.