Chapter 1

What is impact?

LEADERSHIP FACTS

Did you know?

79 per cent of employees who quit their jobs cite a lack of appreciation as a key reason for leaving.

Source: O.C. Tanner Learning Group1

Impact on – have a strong effect on someone or something.

Oxford Dictionaries

You always have an impact on people and the world around you, whether you pay attention to it or not. The strength and effectiveness of that impact can vary greatly. Ultimately, everyone is responsible for the impact they have and the impact they want to have. And the more senior you become as a leader, the more people you impact and, therefore, the more responsibility you have for making sure you get it right. That is how important your impact becomes.

To have impact is ...

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