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The Leadership Book, 2nd Edition by Mark Anderson

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Focusing on what matters

Effective leaders make sure they focus on actions which make a difference in reaching their team’s goals.

Frequency – you need to remind yourself constantly.

Key participants – you and your direct reports.

Leadership rating *****

Objective

I once had the unbelievable experience, when managing a large multi-million pound project, of being challenged (by a corporate services division) about roaming charges for one Blackberry user in my staff. The hapless support executive who received my none-too-pleased response was doubtless only doing his job. He had been charged with reducing telephony costs, international Blackberry users seemed fair game, and the stated savings of £2 per 10 minutes’ calling-time was apparently ...

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