CHAPTER 13The Relevance and Use of a Leadership Capital Index
The true state of an organization today is found not in the financials (balance sheet or income statement) nor in the intangible processes (strategic planning, brand, manufacturing, customer service) but in the hearts and minds of those who lead it. Assessing these personal imprints will be a primary investor challenge of the next decade. Today, investors primarily value a firm by looking at its financial performance and intangible assets—but regulatory reporting requirements make financial insights universally available, so they provide little advantage to an investor. Intangibles also are becoming easier to perceive and measure. The next evolution of investor value will be in assessing ...
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