Think back over the times when someone has personally recognized and rewarded you for outstanding performance—the times when someone showed genuine appreciation for what you accomplished.
Select one time that you would consider your most memorable recognition––a time when you felt the most appreciated by someone. Recall the story in as much vivid detail as you can.
- What made this time so memorable? Why did you select this particular experience?
- Make a special note of what the other person did to recognize you. What actions did they take? Describe the setting, the other person's actions, and your feelings:
APPLICATION 1
Recognize Individual Contributions
Recognizing and rewarding individual contributions to your project is your opportunity not only to Encourage the Heart of your team members but also to reinforce your project values.
In the chapter on Model the Way, your team agreed on shared values. Recognition for individual contributions to the project should always be framed in the context of those values. Recognition should also be personalized for the individual. Personalizing recognition makes it genuine because it comes from knowing the person and sincerely caring about them.
- Refer back to the list of values you developed in Chapter 4, Model the Way. Note what each value looks like in terms of on‐the‐job behavior. The best way to generate ...
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