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The Leadership Crisis and the Free Market Cure: Why the Future of Business Depends on the Return to Life, Liberty, and the Pursuit of Happiness by John A. Allison

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Beliefs + Behaviors = Results

IN TRYING TO IMPROVE OUTCOME, MANY MANAGERS FOCUS ON results. Focusing on results is largely a useless exercise, as the results being obtained are to be expected based on how individuals are acting. In order to change results, you must change behaviors. Behaviors drive results. For example, if you are unhappy with your weight, you will need to eat less, eat differently, and/or exercise more. You will have to change your behavior to lose weight. If you want to increase your sales, you will have to make more calls, develop a different sales technique, network better, and so on. You will have to change your behavior ...

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