INTRODUCTION

For most organizations, selecting, developing, and managing talent are critical factors for success now and in the future. CCL’s research and interviews with senior executives have consistently identified the cultivation of next-generation leaders as one of the crucial challenges facing organizations. Similarly, The Conference Board has regularly pinpointed addressing human capital issues as a priority for organizations. Organizations need to be more strategic with regard to growing talent internally, improving leadership development programs, and providing training and development more broadly to employees. But human capital and talent infrastructure are only part of the equation.

If you are in a leadership position in an organization, ...

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