Quality Control: Why Leaders Need to Understand Personality

Robert Hogan and Robert B. Kaiser

Every individual has a personality, and because the primary responsibility of managers is dealing with people, it’s important for managers to grasp the different types of personality and the implications of each type for the work world. With a clear understanding of how people are alike and the important ways in which they differ, managers are in a strong position to be effective leaders. In particular, knowledge of personality translates into effectiveness in hiring employees, leading employees, and managing yourself.

Managers tend to be pragmatic, and for good reason. They are responsible for managing valuable resources, including time, money, and ...

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