For Global Managers, a World of Difference

Maxine A. Dalton, Jennifer J. Deal, Christopher Ernst, and Jean Brittain Leslie

Which traits, skills, and capabilities are most likely to be associated with high performance ratings for managers with global responsibilities, and are they different from the traits, skills, and capabilities linked to high-performing managers with domestic responsibilities? CCL research has uncovered some answers that can be applied in organizations to increase their global leadership capacity.

As more and more companies cross the border from a national to an international focus, the need for managers who can operate effectively in a global environment increases. In the course of a day a global manager might have to work ...

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