Even the most seemingly simple management and leadership responsibilities can become incredibly complicated if not approached correctly. In fact, the “basics” aren’t necessarily basic at all when you are the one that has to execute on them. Knowing and doing are two very different things. Learning how to handle sensitive issues like giving hard feedback or making someone’s role redundant takes time and effort. Further, as a manager, everything you do counts in a way that you might not have expected despite your experience—others are watching your every move for clues and signals for what is to come. This chapter focuses on four essential tasks that leaders deal with on a consistent basis: hiring employees, ...

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