Better to do a little well than a great deal badly.
A leader is a dealer in hope.
It is more important to know where you are going than to get there quickly. Do not mistake activity for achievement.
In the previous chapters we looked at some of the competencies that good leaders possess. In this chapter we’ll look at what it is that effective leaders do – how they “act out” these competencies. We’ll examine the various roles they play as they strive to bring out the best in their colleagues and followers.
Before we continue, take a moment to think about the following question: What are the major differences between a leader and a manager? How would you define each? ...