2.2. Information Sharing

"You can hire the best people in the world. You can train them within an inch of their lives. But if they don't have regular, ongoing access to information, they won't be able to make smart decisions." Those are the words of Pat Kelly, founder and CEO of the hypergrowth company PSS/World Medical, Inc., based in Jacksonville, Florida.

You can understand your goals and how you can influence them, but unless you have a continuous flow of accurate, timely information, you won't have the information you need to make the right decisions when you need to. The dots won't connect. Information is power.

Back in the airplane, the pilot needs a continuous flow of information regarding altitude, wind speed, temperature, plane speed, ...

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