Part 1
10 steps to better leadership
The difference between management and leadership and how both can be learned.
Step 1 Developing the right attitude
Step 2 Communication – how to get the best out of people
Step 4 Adapting your leadership style for the best outcome
Step 5 Setting objectives that work
Step 6 Delegating to and up-skilling your team
Step 7 Motivating and engaging people
Step 8 Giving feedback that leads to positive change
Step 9 Moving from being reactive to proactive
Step 10 Managing up (or how to say no without ruining your career)
Before I begin a management or leadership training programme, I find it very useful to clarify the answers to two simple, but powerful, ...
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