The Lean-Agile Way

3

Establishing Lean Flows to Improve Productivity

“Flow is the movement and delivery of customer value through a process. In knowledge work, our whole reason for existence is to deliver value to the customer. Therefore, it stands to reason that our whole process should be oriented around optimizing flow.”

– Daniel Vacanti in Actionable Agile Metrics for Predictability

In today’s market, 55% of shoppers prioritize quality and product value, yet ultimately base their purchase decisions on finding a good deal. For instance, 75% of Baby Boomers, 71% of Gen X, 68% of Gen Z, and 67% of Millennials prioritize price over quality and value (First Insight, 2022). Consequently, businesses must recalibrate their product delivery strategies to compete on ...