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Introduction
Living Lean: A Practical Primer in Continuous Improvement is a collec-
tion of everyday stories about the Lean process improvement journey.
The stories are easy- to- understand, simple accounts of everyday people
negotiating life. The characters observe and integrate the principles of
Lean into their personal and professional lives. This format benefits
readers without a manufacturing background—as well as those with a
manufacturing background—by presenting information in a familiar
context and by extending Lean beyond business settings. Since these
stories describe real situations, they are holistic in nature. The scenario
and dialogue might incorporate lessons about several topics; however,
a primary lesson is revealed in each. ...