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Chapter 7
Mapping the Value Stream
REBECCA’S MORNING ROUTINE
Rebecca Tilden had primary custody of
her children, Jackson, age 7, and Wyatt,
age 5; her boys lived with her 6days out
of 7. After graduating with an MBA in
2003, Rebecca established her own pro-
gram development consultancy, Tilden
Consulting. Because her children were
both still young and needed extra sup-
port, the flexibility of working for indi-
vidual clients was essential. Without
another adult at home to pitch in, long
nights at the office simply weren’t an option.
With so much to accomplish in any given day and a structure imposed
by her boys’ schooling, Rebecca needed to be able ...