
PUTTING IT ALL TOGETHER 211
take this a step further by changing the way they relate to all stake-
holders, whether external or internal. These organizations move from a
stance of “either/ or” to embracing a “both/ and” orientation.
Buy- in is a concept that builds upon the discussion above regarding
employee development. Buy- in and engagement occur when the rela-
tionship between employer and employee is viewed as a voluntary
partnership by both parties, and there is agreement regarding what
constitutes a desired outcome and how that outcome will be measured.
No one truly owns anything unless they discover it themselves. When
Chloe realizes th ...