January 2010
Intermediate to advanced
272 pages
6h 42m
English

When nothing seems to help, I go and look at a stonecutter hammering away at his rock perhaps a hundred times without as much as a crack showing in it. Yet at the hundred and first blow it will split in two, and I know it was not that blow that did it, but all that had gone before.
Jacob Riis
Tony Wilcox worked for me in the Product Development office, and was in charge of knowledge management. He walked into my office one morning beaming from ear to ear. “I’ve got something to show you,” he said. “I’ve been doing some digging into how long it takes for projects to get through build-and-test ...