January 2010
Intermediate to advanced
272 pages
6h 42m
English

Don’t judge each day by the harvest you reap but by the seeds that you plant.
Robert Louis Stevenson
“You’re an idiot! Why the hell would we want to change the development process?” “It’s going great! We’re growing every quarter.” “Every motorcycle we make is sold. There’s a waiting list of people wanting to buy our motorcycles!” “We’re the best. Stop trying to fix something that isn’t broken.” It seemed that almost everyone had the same sentiment. From every direction, the message was the same.
The worrying and sleepless nights had started months before any involvement with the PDMA or any outside evaluation of our ...