CHAPTER 9

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From Kaizen to Innovation

Solve current problems better with new solutions by managing learning curves through continuous, repeated kaizen.

How can small-step technical improvements lead to large-step technological breakthroughs? In fact, the question might be asked the other way around: how can breakthroughs not be the result of step-by-step progress? A common mindset among managers is that improvement to legacy technologies reinforces attachment to them and that true innovations emerge out of nowhere. They don’t. Innovations are the result of individual competencies that progressively add up to organizational capabilities. Without ...

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