PREFACE

LEARNING AND DEVELOPMENT is hard. Even for us, the learning and development professionals. As we help people blossom, we must continually sharpen our own skills.

We wrote this book for people like us – experienced, time-challenged professionals looking for ways to be more effective. The insights in this book are meant to help when you feel stalled. They are about the gotchas – the hard-won knowledge that comes from skinned knees and bumped heads. They might jump-start your creativity, give you a fresh idea, remind you of something that worked in the past, or simply change your perspective.

You enable effective learning. And from time to time, you must articulate the case for effective learning practices. This book gives you simple ...

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