Appendix . Work Project Answers

It is not the answer that enlightens, but the question.

—EUGÈNE IONESCO

A1:

Project tasks and departmental routines can usually be distinguished clearly from one another in four ways:

  1. Project tasks are exceptions to normal responsibilities or the range of functions of a department. Routines, by comparison, are defined by the scope of the department itself.

  2. Project activities are related to one another in some manner. Routines are related to the function of the department.

  3. Project goals and deadlines are specific and finite. Routine goals and deadlines tend to be more general, cyclical, and perpetual in nature.

  4. A project's end result is identified specifically. Routines are undertaken as part of the course of ...

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