[38]Develop Emotional Intelligence
DANIEL GOLEMAN is credited with bringing the concept of emotional intelligence to the masses.22 He and other researchers have discovered that emotions play an ever-present role in our working lives—more than most people originally thought. Emotional intelligence (EI) and the ability to stay in tune with, and regulate, potentially detrimental behaviors are significant variables that determine success and satisfaction in all walks of life—including personal relationships.
In essence, EI is about understanding and identifying our emotions, regulating ineffective emotions, and responding to, and being aware of, emotions in others. This is an important concept because doing so helps an individual establish positive ...
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