[43]Facilitate Cross-Departmental Problem Solving
ALL TOO OFTEN, organizational issues are solved by one or two leaders who, in all likelihood, do not have to implement the decisions. This is often left to the front-line employee, which hurts motivation and does not develop leadership. Stop! Bring front-line team members along for the discussion. If you teach team members how to have these conversations with other departments, they will be more likely to solve issues on their own in the future. This develops an employee’s leadership capacity for problem solving outside his or her own arena.
Contact the director of the other department and request a brainstorming meeting. This should not be confrontational in nature—simply a meeting to help alleviate ...
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