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The Living Leader by Penny Ferguson

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5

COMMUNICATE RESPONSIBLY

It's very difficult to lead when people are not participating in the decision. You won't be able to attract and retain great people if they don't feel like they are part of the authorship of the strategy and of really critical issues. If you don't give people an opportunity to be engaged, they won't stay.

Howard Schultz

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When you look at creating personal responsibility it is clear that it must go hand in hand with communication. How often do you tell people in your company what you want them to do and by so doing believe that you have handed them the responsibility to get on with it? You may be convinced of it and, at ...

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