You can tell whether a man is clever by his answers.
You can tell whether a man is wise by his questions.
Outstanding leaders recognise that asking the right questions is critical for many reasons, not least because you must make sure you have all the relevant information for a situation before making a decision. So, becoming a listening leader is crucial. But it's not much use if what you are hearing bears little or no relevance to the situation that you are in.
So, why is it that listening and asking questions appear to be skills that are so patently undeveloped? Well, as we've already ...