To think is easy. To act is hard. But the hardest thing in the world is to act in accordance with your thinking.
So much of our time is spent in the wrong place—either agonising over a mistake we made yesterday or worrying about whether that new client is going to give us the business that we so urgently need.
Outstanding leaders don't do this. They recognise that the past cannot be changed so there is no point worrying about it. They will choose to look at it in a way that identifies what lessons might be learned from the experience. They may need to go and make reparation for something they have said or done. ...