O'Reilly logo

The Living Leader by Penny Ferguson

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

17

THE PROOF OF THE PUDDING

A change of approach pays dividends

When Penny called to ask me to write a piece for her new book it caused me to ponder, not for the first time, how best to calculate a true bottom-line value for the training programme we call PLP.

The intangible benefits are impressive. We have been able to establish a common language and a common set of skills to underpin our core values. More than that, we have a body of well researched evidence that affirms why they are critical to the long term-health and success of the business.

Employees at every level in Lucite International became aware of the destructive power of the ‘shut out’. Managers throughout the organisation willed themselves to believe that ‘the brain that had the ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required