A change of approach pays dividends
When Penny called to ask me to write a piece for her new book it caused me to ponder, not for the first time, how best to calculate a true bottom-line value for the training programme we call PLP.
The intangible benefits are impressive. We have been able to establish a common language and a common set of skills to underpin our core values. More than that, we have a body of well researched evidence that affirms why they are critical to the long term-health and success of the business.
Employees at every level in Lucite International became aware of the destructive power of the ‘shut out’. Managers throughout the organisation willed themselves to believe that ‘the brain that had the ...