CHAPTER 12
The LMS’s Role in the Learning and Performance Ecosystem
This chapter introduces the concept of a learning and performance ecosystem that supports not just courses, but all the ways people learn.
Think about the last time you had to figure out how to do something new. For many people, it’s a weekly or daily occurrence. Now think about how many of those times you got it done by first taking a course. The answer is probably not often. So how did you manage to do it?
As shown in Figure 12-1, training is only one of the ways people learn how to do things. Taking courses can be an effective way to get to baseline proficiency, but you cannot expect to become an expert through training alone. People progress toward mastery in their education ...
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