The Management Bible

Chapter 3. Hiring and Retaining the Very Best People

IT'S A NEW WORLD OUT THERE ...

Hiring and ...

• How to find (and keep) the very best people.

• The hiring process explained.

• Where to find the best candidates.

• Interview skills demystified.

• Picking your best candidate and making an offer.

HIRING (AND KEEPING) GREAT PEOPLE

Finding and hiring the best candidates for a job have never been easy. It's your job, however, to first understand exactly what qualities you'r e looking for in your new employees, and then to identify them in your job candidates. Here are some of the qualities that most employers look for when hiring new employees:

• Hard working: There's nothing that will throw a manager into a paroxysm of rage faster than having an employee who slacks off and who doesn't seem to know the meaning of the words "hard working." Employees who are willing to work hard often go above and beyond the call of duty in serving customers and in attending to the needs of their organizations. As competition in global marketplaces continues to heat up, employees who go above and beyond the call of duty may be the one thing that differentiates organizations that succeed in the long run from organizations that don't.

• Good attitude: By "good attitude," we mean people who are positive, friendly, and willing to help customers, clients, and coworkers. As you question potential job candidates, it's important to try to get some idea of what they'll be like to work with for the next 5 or 10 years. Skills are important, ...