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The Manager's Answer Book by Cornelia Gamlem, Barbara Mitchell

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Managing Up, Down, and Around

KNOWING HOW TO get things accomplished in your organization is key to managing. To do this, you have to understand what other departments do, how they operate, and what standards they have in place. You have to develop collaborative relationships throughout the organization. Finally, you have to recognize the role external partners may play in helping the organization achieve success. The discussions in this section will provide you with greater understanding of these issues so you can manager effectively.

Question: I seem to be spending a great deal of time answering questions about benefits, personal leave, vacation ...

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