| Second coaching conversation |
Managers have to be able to sort out ‘people problems’. In this sample conversation, Nadia has come to her manager for help. She has got a problem and it has clearly got her angry and upset. Follow the stages of the model for yourself, as the conversation progresses:
| Nadia: | I’ve got a problem and I don’t know how to solve it, so here I am. It’s really screwing me up. I didn’t think I should come to you but I can’t think how else to get round it. Can we keep this confidential? |
| Manager: | Yes, of course. Tell me about it. |
| Nadia: | It’s about me and Rob. He’s driving me nuts. I don’t think I can work with him at all. |
| Manager: ... |
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