Get the Message
“No man ever listened himself out of a job.”
—President Calvin Coolidge
In This Chapter
- Why many of us don’t listen well.
- Common barriers to effective listening.
- Benefits of avoiding listening pitfalls.
- Checklist to improve your listening skills.
Lack of Formal Education
Most people accept that listening is a critically important element of communication. Yet a great many of us don’t really listen very well. Most of our daily communication skills were gained from formal learning combined with experience. For writing, we apply grammar rules from grade school and basic structures from high school composition. For public speaking, ...
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