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The Manager's Communication Toolbox
book

The Manager's Communication Toolbox

by Everett Chasen, Robert Putnam
November 2012
Intermediate to advanced content levelIntermediate to advanced
176 pages
5h 26m
English
Association for Talent Development
Content preview from The Manager's Communication Toolbox

Give Employee Feedback

“The unexamined life is not worth living.”

—Socrates

In This Chapter

  • General employee feedback.
  • Specific guidance for employee feedback during performance reviews.
  • How the manager prepares for it.
  • How to recognize achievement.
  • How to engage in straight talk on needed improvements.
  • How to actively listen to the employee.
  • How to handle disagreements.
  • How to ensure key outcomes from the meeting.
  • How to plan for follow-up.

It’s performance appraisal time, a time most managers look forward to about as much as they would an annual medical checkup. Appraisals don’t involve getting poked and prodded as much as physicals, but ...

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Publisher Resources

ISBN: 9781562868185Purchase book