Compose Emails That Get Action
“Diamonds are forever. Email comes close.”
—June Kronholz
In This Chapter
- How to communicate properly by email.
- How to avoid misunderstandings in email.
- How to preserve your sanity and your personal space in an avalanche of emails.
Electronic mail, or email, a communication technique that’s barely 40 years old, has become ubiquitous in today’s society. It’s easy to see why; sending an email is much faster and cheaper than mailing a letter. While a phone call must be answered immediately, an email can be put aside, read, and responded to at the recipient’s leisure—resulting in minimal disruptions to everyone’s ...
Get The Manager's Communication Toolbox now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
