November 2012
Intermediate to advanced
176 pages
5h 26m
English

“Diamonds are forever. Email comes close.”
—June Kronholz
In This Chapter
Electronic mail, or email, a communication technique that’s barely 40 years old, has become ubiquitous in today’s society. It’s easy to see why; sending an email is much faster and cheaper than mailing a letter. While a phone call must be answered immediately, an email can be put aside, read, and responded to at the recipient’s leisure—resulting in minimal disruptions to everyone’s ...