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The Manager's Communication Toolbox
book

The Manager's Communication Toolbox

by Everett Chasen, Robert Putnam
November 2012
Intermediate to advanced content levelIntermediate to advanced
176 pages
5h 26m
English
Association for Talent Development
Content preview from The Manager's Communication Toolbox

Compose Emails That Get Action

“Diamonds are forever. Email comes close.”

—June Kronholz

In This Chapter

  • How to communicate properly by email.
  • How to avoid misunderstandings in email.
  • How to preserve your sanity and your personal space in an avalanche of emails.

Electronic mail, or email, a communication technique that’s barely 40 years old, has become ubiquitous in today’s society. It’s easy to see why; sending an email is much faster and cheaper than mailing a letter. While a phone call must be answered immediately, an email can be put aside, read, and responded to at the recipient’s leisure—resulting in minimal disruptions to everyone’s ...

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Publisher Resources

ISBN: 9781562868185Purchase book