Performance and
Development Coaching
7
If there is one chapter in this book that is critically important,
this is the one. Coaching is a term that is often used in businesses
today. But how many managers have received skill-based training on
coaching and really know how good coaching can be woven into
what they do every day? I suspect very few can point to such an
experience. You could get a Harvard MBA and never receive hands-
on, skill-based training on coaching. And yet it may be the single
most important thing that a manager can do to groom talent for the
future.
What is coaching, and why is it important in managing talent?
How are the terms performance ...