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The Manager’s Guide to Maximizing Employee Potential: Quick and Easy Strategies to Develop Talent Every Day
book

The Manager’s Guide to Maximizing Employee Potential: Quick and Easy Strategies to Develop Talent Every Day

by William J. Rothwell
September 2009
Intermediate to advanced content levelIntermediate to advanced
256 pages
6h 55m
English
AMACOM
Content preview from The Manager’s Guide to Maximizing Employee Potential: Quick and Easy Strategies to Develop Talent Every Day
Appraising Workers and Providing Daily Feedback 121
Confirm that workers know what to do and how to do it.
Summarize the action that workers have committed to take.
Express your thanks.
Step 1:
Mention the Goal to Be Achieved, the Results Desired,
and/or the Behavior That Is Desirable
Step 2:
Clarify What the Person Is Doing, Being Specific But Not Insulting
Step 3:
Describe What the Person Should Be Doing, Being Specific
Step 4:
Clarify How to Narrow the Gap in as Specific Terms as You Can Possibly Provide
Step 5:
Reemphasize the Importance of the Task, the Results to Be Achieved, or the Behavior
Step 6:
Explain How the Person’s Performance Makes
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Publisher Resources

ISBN: 9780814414309