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The Manager’s Guide to Maximizing Employee Potential
emanated from the United States. These writings have been written
as if everyone should be managed the same. Management textbooks
do not distinguish among different approaches that may be appro-
priate for managing different kinds of workers. And, indeed, man-
agers often worry when they treat one worker differently from the
others—even when justification exists.
The bane of any manager is to be accused of favoritism. Worse
yet is to be accused of discrimination that leads some people to
receive more favorable advancement opportunities or rewards than
others because of matters unrelated to performance, ...