Transferring Knowledge
and Professional Contacts
10
More is needed in talent management than simply attracting,
developing, and keeping gifted people. You, as a manager, are also
responsibile for ensuring that experienced workers transfer the
knowledge they have gained to the next generation or to their suc-
cessors. Managers must also ensure that successors know some of the
people who contributed to previous successes.
KNOWLEDGE TRANSFER DEFINED
Knowledge transfer is the process of transferring specialized knowl-
edge from one person or group to others. It is sometimes associated
with technical succession planning, which focuses on transferring
experiential ...