158
The Manager’s Guide to Maximizing Employee Potential
ing about issues. Best practice firms use models to integrate the
many components of a succession planning program.
Exhibit 10–5 depicts a model of social relationship succession
planning. The steps in the model are described in the sections below.
Step 1: Make the Commitment
The first step is to make the commitment. This involves persuading
top managers that it is worthwhile to try to capture the social con-
tacts of key people in the organization. It also involves persuading
individuals who have these contacts to identify them.
It is usually not difficult to persuade top managers of the value
of identifying important social contacts and helping to pass them
on. It makes much sense to do so.
The ...