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The Manager’s Guide to Maximizing Employee Potential: Quick and Easy Strategies to Develop Talent Every Day
book

The Manager’s Guide to Maximizing Employee Potential: Quick and Easy Strategies to Develop Talent Every Day

by William J. Rothwell
September 2009
Intermediate to advanced content levelIntermediate to advanced
256 pages
6h 55m
English
AMACOM
Content preview from The Manager’s Guide to Maximizing Employee Potential: Quick and Easy Strategies to Develop Talent Every Day
177
Managing talent is not just about managing the best people. It
can also be about managing the worst ones. Workers watch how
their supervisors handle difficult people and bad performers. What
happens may influence their behavior.
Most managers, research suggests, devote about 20 percent of
their time to managing conflict. That includes solving problems
with workers. And yet those same studies indicate that only 10 per-
cent of managers effectively deal with that conflict.
1
Managers around the world complain that is impossible, or
nearly so, to fire poor performers. A possible reason is that many
organizations use progressive disciplinary systems that ...
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Publisher Resources

ISBN: 9780814414309