
208
The Manager’s Guide to Maximizing Employee Potential
an organization strategic framework in place, so that talent is regard-
ed as an organizational asset rather than each manager’s private,
individual asset.
See Exhibit A-1 for a strategic framework that illustrates talent
management. The model’s steps are described below.
Step 1: Get Commitment, Clarify
Roles and Goals, and Build
Accountabilities
Step 2: Clarify What Work People
Do, What People Successfully Do the
Work, and Who Possesses Special
Knowledge and Special Social
Relationships
Step 10: Evaluate Results
Step 3: Evaluate Present
Performance
Step 9: Systematically Retain People
and Transfer ...