"Techniques are many, principles are few. Techniques vary, principles never do."
The purpose of this chapter is to give you some guiding principles that you can apply right away when you need to deliver feedback. This is most likely a new area for you to explore as a recently promoted manager; you have probably had feedback yourself with varying degrees of quality, but now is the time for you to start to deliver your own feedback messages to your staff. Typical examples could be: