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The Manager's Guide to Employee Feedback by Glenn Devey

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A four-step plan to achieve just about anything

  1. Decide on the outcome you want.
  2. Choose a course of action.
  3. Pay attention to what happens in the moment.
  4. Change course if necessary.

Using these four steps will get you a long way in life in many different situations, and for the purposes of developing your feedback skills, let's look at how it relates to giving feedback messages.

A four-step plan to achieve just about anything

Here's an example of how the four-tep plan could relate to a workplace feedback conversation:

  1. Decide on the outcome you want.

    To raise the awareness of Jane's behavior in team meetings to Jane and to ensure that she understands that change is necessary.

  2. Choose a course of action. ...

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