Part III: Special Considerations

Chapter 13 Coaching Across Differences

Men often hurt each other because they fear each other, they fear each other because they do not know each other; they don’t know each other because they can’t communicate; they can’t communicate because they are separated.

—Rev. Dr. Martin Luther King, Jr.

We live and work in a global society. Organizations and the communities in which they are based are more diverse than ever. Manager-coaches work with leaders from various cultural backgrounds and all experience levels. It is, therefore, increasingly important that manager-coaches understand differences and how they influence the mindsets and behaviors of the manager, team members, and organizations.

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