CHAPTER 3            

SPONSORING A NATURAL TEAM

Now you’re ready to tackle a natural team, the toughest one so far.

Again, you must ask yourself three key questions before you start up the team.

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A “yes” answer to question one is critical to the success of your team. If employees cannot see any reason or benefit from change, they resist it. Often there is resistance even when the benefit is clear! You’ll have a tough time getting employees’ “buy in” if no real improvement can be gained through the use of teamwork.

You must be able to answer “yes” to question two as well. An area with high turnover is very difficult to transform into a high-performance ...

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