Directions: Use what you have learned so far from this guidebook to manage the case situation below. Read the case, and take some time to think about the situation; then fill out the blank disciplinary action form on the next page.

An example of good discipline and documentation practice is shown in the action-form section that concludes the exercise.

CASE: A Final for John Wasastar

John Wasastar is now in sales, and he just is not listening to your feedback. It’s as if he doesn’t really care. On March 4, you gave him a verbal notice, and on July 10, a written notice. He has been well aware that you’ve been available for help.

It’s November 1, and he still is not meeting the goals you and he set to improve ...

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