These two problems are common headaches for managers. There are two keys to resolving them:

1.  Address the problem early on, when you first notice it. The average employee misses around five days of work a year; any more than that is an issue worth discussing.

2.  Look for patterns in the problem behavior. Monday and Friday absences, which create a three-day weekend, are common.

The guidelines below are applicable to both problems. “Cures” specific to each problem will follow.

General Guidelines: Absenteeism and Tardiness


Maintain records.

•   Keep accurate attendance records. Look for patterns; Mondays and Fridays, special events or holidays, repetitive reasons for absence.

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