PREFACE

THIS GUIDEBOOK is dedicated to every manager who has had the unfortunate experience of hearing the words, “I’ve been harassed.” In today’s litigious business society, these three words are probably enough to send shivers down your spine. The resultant crosscurrent of misinformation that ultimately flows throughout the organization, despite your best efforts to keep this type of complaint confidential, can negatively impact the company and its employees for months. Who is ultimately hurt? Everyone.

Is harassment really an issue today, or has it quieted down over the last several years? Pick up any newspaper and you will see that it’s still a newsworthy, albeit discomforting issue. Further proof of its persistence as a workplace problem ...

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